FAQ
I changed my mind. Can I get a refund or make an exchange for a new size/color?
Most sales are final.
Can I track my order?
All customers receive a shipping confirmation e-mail when their order ships, which includes the USPS tracking number. To track your package, go to the link below, enter your tracking number, and press the “track” button to get shipment details.
Track your package at Usps.com/Tracking
Can I order other items that are not offered on the web store?
We are only offering a select group of items through the web shop at this time. Our inventory changes daily, so please check back for store updates and news announcements on product releases.
I do not live in the United States. Can I place an order?
We currently only accept orders from residents in the United States and Canada. Please view our terms for specific details.
When will I receive my order?
Please allow 3 - 5 business days for order processing and verification, and an additional 7-10 business days for ground shipping or 2 business days for 2-Day Air delivery. We do not ship out on Saturdays or Sundays.
If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.